Shipping policy
Claywired Weaver Shipping Policy
Last Updated: June 8, 2026
Thank you for shopping with Claywired Weaver. We are a handmade jewelry business based in Silver Spring, Maryland, and we currently ship orders within the United States only.
By placing an order with Claywired Weaver, you agree to the shipping terms below.
Shipping Locations
Claywired Weaver currently ships to addresses within the United States only.
International sales and international shipping are not available at this time.
Orders placed with an international shipping address may be canceled and refunded.
Processing Time
Orders are typically processed and shipped within 2-3 business days from the date of purchase.
Business days are Monday through Saturday, excluding Sundays, postal holidays, and any dates when shipping carriers are closed.
Orders do not ship on Sundays.
Because Claywired Weaver is a small handmade jewelry business, processing times may occasionally be affected by holidays, severe weather, carrier closures, emergencies, or other circumstances outside our control.
Shipping Rates
Orders of $75 or more qualify for free standard shipping. Orders under $75 ship for a flat rate of $6.
Shipping charges, if applicable, will be shown at checkout before you complete your purchase.
Large or Bulk Orders
Claywired Weaver offers flat-rate and free standard shipping for typical retail jewelry orders.
For unusually large orders, bulk purchases, wholesale-style orders, high-value orders, or orders requiring multiple packages, oversized packaging, upgraded insurance, signature confirmation, or special handling, additional shipping charges may apply.
If additional shipping is required, Claywired Weaver will contact the customer before shipping. The customer may choose to approve the additional shipping charge or cancel the unshipped order for a refund.
Estimated Delivery Time
Most U.S. orders arrive within approximately 3–5 business days after the order has shipped.
Delivery times are estimates only and are not guaranteed. Actual delivery time may vary depending on the shipping carrier, destination, weather, holidays, mail disruptions, incorrect addresses, or other events outside Claywired Weaver’s control.
Shipping Delays
Claywired Weaver makes every reasonable effort to ship orders within the stated processing time.
If we are unable to ship your order within the promised processing timeframe, we will contact you with an updated shipping estimate. If the delay is beyond the originally stated shipping timeframe, you may choose to accept the delay or cancel the unshipped order for a refund, consistent with applicable FTC online-order rules.
Claywired Weaver is not responsible for delays caused by shipping carriers after an order has been transferred to the carrier.
Order Tracking
When your order ships, you may receive a shipping confirmation email with tracking information, if tracking is available for the shipping method used.
Please allow time for the carrier to scan and update tracking information.
Incorrect or Incomplete Shipping Addresses
Please review your shipping address carefully before placing your order.
Claywired Weaver is not responsible for orders that are delayed, lost, misdelivered, or returned because of an incorrect or incomplete address provided by the customer.
If an order is returned to Claywired Weaver due to an incorrect or incomplete address, the customer may be responsible for any additional shipping costs required to resend the package.
Lost, Stolen, or Missing Packages
Once an order is marked as delivered by the shipping carrier, Claywired Weaver is not responsible for packages that are lost, stolen, misplaced, or damaged after delivery.
If your package is marked delivered but you cannot locate it, please check with household members, neighbors, building management, your local post office, or the shipping carrier.
Claywired Weaver may assist with available shipping information, but we cannot guarantee replacement or refund for packages marked delivered by the carrier.
Damaged Packages
If your order arrives damaged, please contact Claywired Weaver within 24 hours of delivery.
Email: hello@claywiredweaver.store
or submit a message through the website contact form.
Please include:
- Your name
- Order number
- Photos of the damaged jewelry
- Photos of the packaging and shipping materials
- A brief description of the issue
Photos may be required so Claywired Weaver can review the damage and submit a claim with the shipping carrier if needed.
For more information, please review our Refund & Return Policy.
Cancellations Before Shipping
If you need to cancel an order, please contact Claywired Weaver as soon as possible at: hello@claywiredweaver.store
Orders are often processed quickly and may ship within 1 business day.
Orders that have already shipped cannot be canceled. Once an order has shipped, you may request a return according to our Refund & Return Policy.